{"id":6960,"date":"2026-03-14T11:50:28","date_gmt":"2026-03-14T11:50:28","guid":{"rendered":"https:\/\/novademos.co.ke\/netmyhome\/?page_id=6960"},"modified":"2026-09-22T07:22:10","modified_gmt":"2026-09-22T07:22:10","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mynet.ke\/mybiz\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"lvca-accordion lvca-style1\" data-toggle=\"false\" data-expanded=\"false\"><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">1. Do you offer dedicated internet for businesses?<\/div><div class=\"lvca-panel-content\">Yes, we provide both dedicated and shared internet options, depending on your performance and budget requirements.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">2. Do you provide SLAs for business services?<\/div><div class=\"lvca-panel-content\">Yes, our enterprise solutions are backed by Service Level Agreements (SLAs) covering uptime, performance, and support response times.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">3. Can you support businesses in remote locations?<\/div><div class=\"lvca-panel-content\">Absolutely. Our satellite connectivity solutions ensure reliable internet access even in remote and off-grid areas.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">4. What speeds can I expect?<\/div><div class=\"lvca-panel-content\">We offer a range of speeds depending on the package, from basic home plans to high-capacity enterprise connections tailored to your needs.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">5. What is the difference between fiber and satellite internet?<\/div><div class=\"lvca-panel-content\">Fiber provides higher speeds and lower latency, ideal for urban areas, while satellite offers wide coverage, making it suitable for remote locations.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">6. What support do you provide?<\/div><div class=\"lvca-panel-content\">Our team offers professional installation, proactive monitoring, and ongoing technical support to ensure your service runs smoothly.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">7. How do I subscribe to a service?<\/div><div class=\"lvca-panel-content\">You can get started by contacting us via phone, email, or the website. Our team will guide you through coverage check, package selection, and installation.<\/div><\/div><!-- .lvca-panel --><div class=\"lvca-panel\" id=\"\"><div class=\"lvca-panel-title\">8. Can I upgrade my package later?<\/div><div class=\"lvca-panel-content\">Yes, you can upgrade your plan at any time based on your usage needs and availability.<\/div><\/div><!-- .lvca-panel --><\/div><!-- .lvca-accordion -->[vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6960","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/pages\/6960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/comments?post=6960"}],"version-history":[{"count":6,"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/pages\/6960\/revisions"}],"predecessor-version":[{"id":7041,"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/pages\/6960\/revisions\/7041"}],"wp:attachment":[{"href":"https:\/\/mynet.ke\/mybiz\/wp-json\/wp\/v2\/media?parent=6960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}